Privacy Policy

CashiPro ("we", "us", "our") operates a peer-to-peer (P2P) cryptocurrency exchange platform. This Privacy Policy explains what information we collect, why we collect it, and how it is used and protected.

1. Information We Collect

• Account information: name, email address, phone number, country.
• Identity verification (KYC): government ID documents, a selfie photo, a short liveness video, and — for merchant accounts — a bank statement, as required by our identity-verification obligations.
• Financial information: bank account or mobile wallet details you add for P2P settlement, and cryptocurrency deposit/withdrawal addresses and transaction history.
• Usage information: device, browser, IP address, and activity logs for security and fraud prevention.

2. How We Use Your Information

• To create and manage your account and process P2P trades, deposits, and withdrawals.
• To verify your identity and comply with anti-fraud and anti-money-laundering obligations.
• To communicate with you about your account, transactions, and support requests.
• To detect, investigate, and prevent fraud, disputes, and abuse of the platform.

3. How We Protect Your Information

Identity documents are stored with restricted access — only you and authorized administrators reviewing your verification can view them, through an access-controlled system. All connections to our platform are encrypted (HTTPS). We do not sell your personal information to third parties.

4. Data Retention

We retain account and verification information for as long as your account is active, and for a reasonable period afterward as required for legal, security, and dispute-resolution purposes.

5. Your Rights

You may request a copy of the personal information we hold about you, ask us to correct inaccurate information, or request account closure, by contacting us using the details on our Contact page.

6. Cookies

We use session cookies to keep you securely logged in. We do not use third-party advertising cookies.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of CashiPro after changes are posted constitutes acceptance of the updated policy.