These Terms & Conditions ("Terms") govern your access to and use of the CashiPro platform, operated by CashiPro (SMC-Private) Limited ("CashiPro", "we", "us"). By creating an account or using the platform, you agree to be bound by these Terms.
CashiPro operates a peer-to-peer (P2P) exchange platform allowing verified users to buy and sell Tether (USDT) against Pakistani Rupees (PKR). The PKR leg of every trade settles directly between users via their own bank or mobile-wallet accounts. CashiPro does not hold, process, or transmit PKR on your behalf, and is not a party to your trade beyond providing the platform and escrow mechanism described below.
You must be at least 18 years old and a Pakistan resident to use CashiPro. Before you can deposit, trade, or withdraw, you must complete identity verification (KYC), including a live camera capture of a valid government-issued ID and a liveness check. We may reject or request additional verification at our discretion.
You are responsible for keeping your account credentials and two-factor authentication confidential. You must notify us immediately if you suspect unauthorized access. You may not open more than one account, or use another person's account.
When you accept or post a trade, the seller's USDT is held in escrow on the platform. It is released to the buyer only after the seller confirms receipt of the PKR payment, an action that requires a one-time code sent to the seller's own verified email. Neither party may release or reclaim escrowed funds outside this process.
You must nominate a Pakistani bank or mobile-wallet account in your own verified name for settling trades. We strongly recommend using a bank account that has not previously been used on other virtual asset exchanges or trading platforms.
Why this matters: a payment account with prior activity on other platforms carries a higher risk of a chargeback or dispute being raised against it for reasons connected to that other platform — a "chained" dispute you did not cause on CashiPro but that can still freeze or affect the account. You are solely responsible for disputes arising from your account's history on other platforms.
Where a genuine payment dispute arises specifically from a payment you made from your own bank account during a CashiPro trade, we commit to investigating and resolving the matter within 24 hours, and where warranted, returning the affected funds to you from CashiPro's own resources while the underlying dispute with your bank or payment provider is resolved. This commitment applies to disputes connected to your use of CashiPro; it does not extend to disputes arising from your account's prior, unrelated use elsewhere.
Higher-volume users may apply for Merchant status, which requires additional verification, a refundable USDT security deposit, and separate administrator approval. Merchant status may be suspended or revoked for policy violations, manipulative conduct, or repeated disputes.
CashiPro charges a platform fee on completed trades, disclosed before you confirm an order. Fees may change; changes will be reflected on the platform before they take effect.
We may suspend or close your account where required by law, where we reasonably suspect fraud, money laundering, or a breach of these Terms, or following a sanctions-screening match. Where your account is frozen pending a compliance review, we will not disclose the specific reason if doing so is prohibited by law.
CashiPro provides the platform on an "as available" basis. To the fullest extent permitted by law, CashiPro is not liable for losses arising from blockchain network issues, your own security failures, or your dealings with a trade counterparty outside the escrow mechanism described in Section 4.
We may update these Terms from time to time. Material changes will be notified through the platform. Continued use after a change takes effect constitutes acceptance.
These Terms are governed by the laws of Pakistan. Any dispute not resolved directly will be subject to the exclusive jurisdiction of the courts of Pakistan.
If you have questions about these Terms, please visit our Contact page or email us at support@cashipro.com.